If the buttons are still unresponsive, chat with us for assistance. See instructions for pairing your Xfinity remote and TV Box. If you have multiple TV Boxes and have paired your remote to one of your TV Boxes, make sure that you're using the remote that's paired to that specific TV Box. Pairing the remote to a TV Box means that the remote will control only that box unless it's then paired to a different box. The LED will blink blue three times to indicate that the remote was reset.Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green.If the buttons on your Voice Remote (XR15) are still unresponsive, you may need to perform a factory reset. See instructions for pairing your Xfinity remote and TV Box.įactory Reset the Xfinity Voice Remote without a Setup Button (XR15) On the remote, press the ‘ Xfinity ’ button. Press the ‘ setup ’ button on your remote control repeatedly until the LED at the top turns green. Set the Xfinity TV Box-connected input as the TV’s default input. The factory reset unpairs your remote and TV Box, so you'll need to re-pair them. All you need to do is follow these steps: Ensure that your TV and TV Box are turned on and that the remote has charged batteries. The LED will blink green twice to indicate that the remote was reset.Press the Setup button until the LED at the top of the remote changes from red to green.If the buttons on your Voice Remote (model XR11) are still unresponsive, you may need to perform a factory reset. If the buttons are still unresponsive, chat with us for assistance.įactory Reset the Xfinity Voice Remote with a Setup Button (XR11).To fix an Xfinity remote that is not working, try programming and resetting Factory. If the LED flashes red five times on any button press, this is an indication that the batteries are very low and should be replaced. XR2 V3 Black Cable TV Box Remote Control Comcast Xfinity R P U UTU.If the LED does not flash at all, replace the batteries and try again.
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